Welcome to Novel Organic Farms. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website and submit your information through forms or WhatsApp/call buttons.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you fill out our enquiry form or contact us, we may collect:
- Name
- Phone number
- Email address
- Preferred visit date (if provided)
- Any additional information you voluntarily share
1.2 Automatically Collected Data
When you visit our website, we may collect:
- IP address
- Browser type and device information
- Pages visited
- Time spent on the website
This data helps us improve our website performance and user experience.
2. How We Use Your Information
We use your information for the following purposes:
- To contact you regarding your enquiry
- To schedule site visits or provide project details
- To offer customer support
- To send project-related updates or follow-up communication
- To improve our website, ads, and user experience
- For internal analytics and marketing optimisation
We do not sell, rent, or trade your personal information with any third party for commercial purposes.
3. Lead Sharing With Project Partners
Novel Organic Farms is marketed by New Castle Infra.
Your information may be shared with:
- The official developer team
- Authorised sales partners
- Project advisors involved in assisting or completing your enquiry
This sharing is ONLY to help process your request and provide the service you asked for.
4. Cookies & Tracking Technologies
Our website may use:
- Cookies
- Google Analytics
- Meta Pixel
- Other tracking tools
These help us understand user behaviour and show relevant ads.
You can disable cookies through your browser settings.
5. Data Security
We implement reasonable security measures to protect your personal information from:
- Unauthorised access
- Loss
- Misuse
- Disclosure
While we follow best practices, no internet transmission is 100% secure.
6. Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.
7. Your Choices & Rights
You have the right to:
- Request deletion of your data
- Request access to the information we have stored
- Opt out of promotional communication at any time
To exercise these rights, contact us at the details below.
8. Children’s Privacy
Our website is not intended for children under 18.
We do not knowingly collect data from minors.
9. Updates to This Policy
We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or want to request data removal, please contact:
Novel Organic Farms / New Castle Infra
Address: Tower 1, Office No. 201, Assotech Business Cresterra, Sector 135, Noida